Welcome to the official support center for Peak Social - Connect. We are dedicated to providing you with the best athletic and social experience.
If you are experiencing any issues, have feedback, or need help with your account, please reach out to us directly:
Email Support: peaksocialsupport@gmail.com
We aim to respond to all inquiries and support tickets within 24 to 48 hours.
You can permanently delete your account at any time. In the app, navigate to Profile > Settings > Account > Delete Account. This permanently removes all your posts, workout logs, nutritional metrics, and personal data from our servers.
Tap the three dots (…) on any post, comment, or user profile and select Report. Our safety moderation team reviews all reports within 24 hours in accordance with our Community Guidelines.
On the sign-in screen, tap Forgot password? to receive a secure one-time verification code (OTP) sent to your registered email address.
In the app, navigate to Settings > Privacy > Private Account. When enabled, only users whom you have manually approved as followers can see your posts, workouts, and profile activity.
Your device location is only accessed when you explicitly start an Outdoor Run or Ride session. We do not track your location in the background when the workout tracker is disabled.